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Visitor Information

Getting Around
Tourist information is available at most of the resort hotels. You'll also find the tourism office in Cancun City on the east side of Avenida Tulum between Avenidas Coba and Uxmal. It's open daily 9 am-9 pm.

You can explore the Hotel Zone on your own by taking a public bus or taxi along Paseo Kukulkan, the main thoroughfare (and almost the only street). The distances between resort hotels can be long, however, so walking may not be practical. You'll definitely need transportation to get from the Hotel Zone to Cancun City.

Both the Hotel Zone and Cancun City are considered safe to walk around,

While it isn't necessary to rent a car while in the Cancun Downtown / Hotel Zone area, you may decide to venture further south to the Mayan Riviera, Playa Del Carmen, Chichén Itzá, etc. Rental cars, primarily standard-shift sub compacts and four-wheel-drive vehicles, are available at the airport and throughout Cancun. The standard rate is about $50 USD per day for the car, tax, and insurance. You can also rent an automatic car with air-conditioning at a much higher price. You can also hire a big, late-model car with air-conditioning and an English- speaking chauffeur at many hotel travel desks. You must have a license and be at least 21 years old. Driving in the Yucatan is on the right. Streets and roads outside Cancun are not always up to the standards you may be used to. If you drive on the mainland, keep your tank filled-gas stations are scarce.
- Rental Car and Driving Tips
- Look over the rental car and have the rental agent write down anything that is wrong with it, no matter how small. When you return the car you may be charged for even the most minor scratches (even on the bumper) if they aren't noted on the paperwork. Also, make sure the lights and wipers work. You can't be too careful with this process - they will get you for anything not written down.
- Buy the Mexican insurance. Yes, sometimes rental car insurance comes with your credit card, but this doesn't work the same way in Mexico. Although your own insurance says it covers you in Mexico, they generally mean they will reimburse you for damages. If there are problems and you do not have the Mexican insurance you may be required to pay the damages before you are allowed to leave the country, and can be held in jail until the money arrives. Even with Mexican insurance, there is often a $1000 deductible you have to pay if the car is damaged.
- Pass with caution. Passing is a major cause of car accidents around here. Other drivers are probably going much faster than you realize - so don't pass unless you have more than enough room. Oncoming traffic will sometimes pass when they are heading straight at you - and they are expecting YOU to move onto the shoulder to give them room to pass! If you pass without enough room, the driver in your lane and the one coming the other direction will not make it easy for you to pull back in.
- Avoid driving at night whenever possible. Things appear in the road without warning (cattle, people, etc.); some highways are poorly lit; some drivers don't even turn their lights on.
- Remember... Distance and speed limits are posted in kilometers instead of miles. To convert kilometers to miles, multiply kilometers by .62. (Something 100 kilometers away is 62 miles away; 100 kilometers per hour is 62 miles per hour, etc...)
Military Check Points. There are military check points at all state borders and sometimes just South of the Cancun airport and in Tulum, often looking for illegal drugs. The soldiers working there are generally very polite. They ask where you are coming from and going and what you did there. Tell the truth. If you are at a state border, they will also ask about agricultural products like fruit or chickens.
- Speed Traps. Around Cancun there are several speed traps where local police wait for rental cars to come speeding by so they can stop them and try for a bribe. Here is your best defense - do not speed in and around Cancun, particularly in the hotel zone and between Cancun and the airport.
If you run out of gas or break down, don't leave the vehicle; Mexico's "Green Angels," part of the Tourism Department, patrol the main roads and will lend you assistance.
- Gasoline is sold in liters (3.78 liter=l gallon). Nova (blue pump) is leaded; Magna Sin (green pump) is unleaded. Only cash is accepted. Most stations close by 10 PM. There is no self-service, and it is customary to tip your attendant with a few coins.

Scooters and mopeds can be rented for about US$25-$30 a day anywhere in the Hotel Zone. But be aware that speeding traffic, particularly along Avenida Kukulkan, makes this a dangerous way to travel. Helmets are required by Mexican law.

Taxis are available at all of the resorts. Expect to pay US$4-$6 for a ride along Paseo Kukulkan. Be prepared to bargain, and settle on the fare before entering the vehicle.

Public buses run along Paseo Kukulkan in the Hotel Zone and stop at paradas (bus stops), which are marked with kilometer posts. Buses also connect to the commercial area along Avenida Tulum in Cancun City. You can take the bus anywhere along Kukulkan for less than US$1

Banks
Banks are open Monday to Friday from 9 am to 3 pm, some until 5 pm. A few open on Saturdays from 10 am to 1:30 pm, and there are banks and ATMs in the Riviera Maya.

Shopping
Duty free shops can be found at the forum by the Sea Plaza, La Isla Plaza, Cancun International Airport and Puerta Maya.

If you want bargains, head to the mainland to Cancun City's outdoor markets lining the east side of Avenida Tulum-but note that while prices may be lower there, the quality can be, too. Market vendors may not accept credit cards; even if they do, you can often get a better price if you offer cash instead of credit cards. Almost all stores take U.S. dollars as well as pesos-often you'll find prices marked in both currencies-or even just U.S. dollars! Bargaining is expected in the markets in Cancun City, but plan to pay the marked price in shops in the Hotel Zone. Almost all the shops in the Hotel Zone take major credit cards. Shopping is a popular pastime in the Hotel Zone, but don't expect many bargains in the shopping malls. In fact, you can expect prices to be higher than in other parts of Mexico. The shopping malls contain everything from souvenir shops to internationally known boutiques-resort wear and handicrafts are among the best buys. Handicrafts include handwoven fabrics, blown glass and jewelry. The largest shopping malls are Plaza Caracol, Plaza Kukulkan (midway along Paseo Kukulkan) and Plaza Flamingo.

Nightlife

During the day Cancun is pretty laid back. That changes at night when both the Hotel Zone and downtown start rocking with music. It’s all here: salsa, meringue, flamenco, reggae, jazz, classical, disco, rock and roll, hip-hop and techno. Many restaurants do double duty as party centers with “all you can drink” specials and waiters who don’t hesitate to get up on stage and dance in between serving drinks. Cancun Discos and dance bars usually have taped music accompanied to high tech laser light shows with the occasional live band thrown in for good measure. The Cancun nightclubs, especially the Latin Clubs, all have live music and import some of the hottest bands from Latin America. Barhopping during happy hour (4 PM – 7 PM) is a great way to check out the different hotels and evening cruises have a high-energy, party atmosphere. For a taste of how the locals like to party head to one of the Salsa clubs or check out the clubs in the downtown area. There is usually a free evening concert in the downtown Parque de las Palapas and close by are some excellent jazz clubs featuring local musicians. Just choose your spot and you can dance until the wee hours of the morning.

Electricity
110 volts, same as in the U.S.

Water
Most hotels and restaurants use purified water, but you should be safe and drink bottled water whenever possible - don't let yourself get dehydrated because you're afraid to drink the water.

Dress
Dress in Cancun is very casual with the accent on comfort. Remember to pack comfortable walking shoes. The activities at the hotels and the area dictate sporting clothes. In the evenings, you may want to dress up, but not too much. Rubber soled shoes are recommended for tours to archeological sites. Boots, long sleeve light cotton shirts and long trousers are best for those interested in jungle treks. A light jacket, shawl or sweater is advisable for the evenings of November, December and January.

Tipping
Tips in Mexico are generally 15%, tipping cab drivers is not expected, and tipping the maid in the hotel a couple of dollars a day (per room) is greatly appreciated.

Time Zone
Equal to U.S. Central Time


Cancun At A Glance



Language
: Spanish is the official language. English is widely spoken

Government: Republic since 1917. Gained independence from Spain in 1821

Mexico Capital: Mexico City

Size: 1,953,162 sq km (754,120 sq miles)

Climate: The climate of Cancun is semi-tropical and humid, with a rainy season from May to November, mainly concentrated in the fall months. March and April are the driest months. It doesn’t rain all the time during the rainy season, but in short, intense afternoon downpours, so any time is good for a visit to Cancun.

Electricity: 110 volts AC, 60Hz. US 2-pin (flat) plugs are usual

Currency: Mexican Peso

Driving: Drivers license required, drive on right

Rentals: International and local auto rental agencies can be found at the airport and around Cancun. must be 21 years old, hold a driver's license and major credit card. Road signs are in Spanish

 

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